Welcome, Wyoming Network!
Jub Jub is thrilled to welcome Wyoming Network hosting clients to the Jub Jub family.
Get in touch. We'd love to hear from you!
Our Office Has Moved!
We are excited to announce the opening of our new office. Come by and visit!
1623 Central Avenue, Suite 113
Cheyenne WY 82001
Message from Dave
Hello,
After more than 20 years with Wyoming Network, Inc. I have decided to retire. This was not an easy decision. We have the best clients in the world, and many have become close friends. I have also been lucky to have an outstanding staff. They are dedicated to our clients and ignore the clock when they are helping someone.
A new (to us) company will be taking over our hosting, domain names, secure certificates, email, and spam filtering. Their name is Jub Jub (I’ll let them explain that). The company is very similar to ours – they have been around for 20 years and are a small company, focused on clients and customers. The company is run by Lee Pooler and his wife Lydia. They have a daughter in elementary school that they adore, and a dog that they spoil. He’ll introduce himself later in this letter.
So what does this mean to you? Not much, other than the people sending you invoices will change. Your website will not go down. Your email will not be affected. You will continue to own your website and your domain name. Updates and changes to your website will continue to be done quickly and efficiently. And some of the same great employees at Wyoming Network will be staying on to help Jub Jub. And I will also be around to help with the transition and make sure things run smoothly. So nothing will change, other than the new folks who will be helping with your website and email.
The main purpose of this letter is to introduce you to Lee, and to thank you for being our clients. Here’s Lee.
Message from Lee
Thanks for the great introduction, Dave.
On behalf of all of us at Jub Jub, I’m honored to welcome Wyoming Network’s clients to the Jub Jub family and look forward to living up to the high standards set by Dave and his team. As Dave mentioned, Jub Jub is a family-owned business that we started over 20 years ago and although times have changed, our focus has remained the same: our clients. We think of our clients as partners, and we pride ourselves on excellent customer service, fast response times, and high customer satisfaction. Our team provides a full range of website services including design, development, and hosting.
I run the hosting side of our business and my wife, Lydia, runs design and development. When I’m not at the office, you can find me ref-ing my daughter’s soccer games, mountain biking, or walking our dog, Harley. Lydia is most likely playing tennis, or wishing she was playing tennis.
Our top priority is making this transition as smooth as possible and continuing the same level of great customer service you’re used to. We look forward to getting to know you in the coming months. If you having any questions about these changes, please don’t hesitate to email me (.(JavaScript must be enabled to view this email address)) or call (714-586-8501) anytime!
Last but not least, please join me and the Jub Jub family in wishing Dave a very happy retirement.
Sincerely,
Lee, Lydia, Ellie, and Harley (dog)
NEED HELP?
Email us at .(JavaScript must be enabled to view this email address)
307-316-8250 phone
877-758-2582 toll-free
(Option 1 for technical support)
714-586-8510 FAX
Payment Information
Make checks payable to:
Jub Jub Inc.
4790 Irvine Blvd, Suite 105-106
Irvine, CA 92620
LATEST UPDATES
Apr 11, 2019
Database Server Issues
We are experiencing some issues with the Wyoming Network database servers that are impacting some of the sites. We are aware of the issues and are actively working to resolve them as soon as possible. Thank you for your patience.
Mar 11, 2019
Scheduled Maintenance - March 15, 2019
Start: 2019-03-15 10:00 PM MDT
End: 2019-03-15 11:00 PM MDT
Anticipated Service Downtime: Not to exceed 30 sequential minutes total during the maintenance window
Dear Wyoming Network Hosting Client,
During the above window, we will be performing an upgrade of networking software on our infrastructure's firewall.
During the maintenance window, access to your email and web site(s) will be disrupted. We expect the actual disruption to be minimal for most services but will be closely monitoring all services throughout the maintenance window. Any email received during the window will be available as soon as the upgrades are complete.
This maintenance is in accordance with our policy to ensure the continued reliability of Wyoming Network's systems.
Do not hesitate to contact us at [email protected] or 714-586-8500 (option 1) if you have any additional questions or concerns regarding this event.
We thank you for your understanding while we perform these upgrades to better serve you.
Sincerely,
The Jub Jub Team
Jan 25, 2019
We have completed the move to our new office downtown. We'd love to have you come by and see us. 1623 Central Avenue, Suite 113, Cheyenne WY 82001.
Jan 15, 2019
Welcome letters and invoices have been sent out. Please note that the return address has changed and checks should be made payable to Jub Jub Inc.
We are working on providing you the option of paying on our client portal through credit card.
Jan 10, 2019
We are hard at work on making the transition as smooth as possible. You will soon be receiving login credentials for our Client Support Portal. Please feel free to send us an email or give us a call to let us know how we're doing!