What are the typical problems small business owners have with their websites?

Posted October 19, 2024  |  By Lydia Chiu, Partner  |  Filed under: Digital Marketing

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New Support Portal Has Arrived!

Posted November 11, 2010  |  By Lee Pooler, Partner  |  Filed under: Announcements, Digital Marketing

Get A Password. Get Logged In. Get Help! We recently launched a new support portal to provide a single destination for our hosting customers who need technical support. The portal can be accessed by:

• Clicking Client Login at the top of our Web site, or;
• Visting support.jubjub.com directly.

If you host with us, then you've already received an email containing your password. If you did not receive this message or lost your password, please call our support desk at 714-586-8500, option 1, and we'll get you squared away. Whether it's a site maintenance request, email assistance, or a question about your bill, our intention is for the portal to become the "go to" place for all of your hosting-related questions. The portal is still a work in progress. In the coming months, we'll be making many enhancements, including adding knowledgebase articles, integrating more of the billing features, and providing timely announcements on the status of our network. During this time, if you have any suggestions on how we can improve the portal, we want to hear from you. Please get in touch.

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Content Management Made Easier

Posted November 08, 2010  |  By Lydia Chiu, Partner  |  Filed under: ExpressionEngine, Digital Marketing

The idea behind content management is simple but powerful: Easily manage the content of your website and allow expansion to meet your needs. People needed a really easy way to manage and categorize their content a Content Management System accomplishes this.

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More stats on Facebook vs. Twitter

Posted December 08, 2009  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, Social Media

Perhaps because at this time, Facebook just has more users, and not because Facebook has the better strategy for information dissemination, here is another independent source citing that Facebook referrals have been more numerous than Twitter referrals. In this case, it's a college newspaper, dealing with traffic spikes as a result of a breaking story.

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Facebook better conversion than Twitter?

Posted December 08, 2009  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, Social Media

I actually caught this post via Bob Wan-Qi Kim's Twitter feed, but he argues in a post to his "Sparkah" blog that he gets more marketing value out of his Facebook page. Care to compare?

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Twitter Affecting Real Bottom Line

Posted July 23, 2009  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, Social Media

A lot has been made of Twitter use by larger companies to interact directly with customers, sometimes more quickly and effectively than with more traditional customer service tools, such as telephone, email or even letters.  Twitter has made it possible to get real time information out to customers much more quickly.  And customers have used it in the other direction, to send immediate feedback to companies.

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Get more for your advertising dollar

Posted June 04, 2009  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, SEO, Social Media

Have a smart ad for a product that you think has hit the super bowl sweet spot for advertising: popular ad, leading to buzz about your product? Under a new advertising regime, instead of paying billions for a spot on the Super Bowl, you could pay less to have it display on the web, if your ad becomes popular and users vote for it. Harbinger of a new way of charging for ad space on the internet? Certainly all kinds of content providers are hoping for some revolutionary thought. Too soon to tell if this will pan out, and it's only being tested on Digg.com. But if successful, it may become a standard. Good to check it out.

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Maximizing your ad & search dollars

Posted May 12, 2009  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, SEO

Perhaps you've heard of online search and online ad revenue giant, Google? Yes, so has everybody else, which is why Google continues to dominate the online search business. Check out this interesting article from the Wall Street Journal today about Google's attempt to break into radio spots, as Google continues to try to diversify it's ad revenue base. Although not seemingly successful this time, the media ad market is changing so much these days, given the changes in regular print media advertising, that Google will probably continue to be the online ad revenue giant, and the one to watch. Especially as it may partner with more traditional print media as they finally adapt to the new online age.

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LinkedIn popular with business users

Posted January 21, 2009  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, Social Media

According to research from CMS Watch, which looked at several social media sites, LinkedIn is currently the site working the hardest to address enterprise social computing needs. Read why LinkedIn might be the best place to gain client base on the web right now, and also check out the original report from CMS Watch.

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LinkedIn Explained

Posted July 16, 2008  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, Social Media

Why should you use LinkedIn over Facebook? Maybe you should be using both? This explanatory video from Common Craft highlights the strengths of LinkedIns networking abilities, to help users understand how to maximize their presence there (getting leads and recommendations from former clients and colleagues).

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What exactly IS Twitter?

Posted June 03, 2008  |  By Hilary Smith, Customer Support Manager  |  Filed under: Digital Marketing, Social Media

Watch this video from Common Craft to find out how the latest social media phenomenon works, and can help you and your business.

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